Complaints

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Customer Complaints Manager

Quilter

SUNDERLAND

SR43 4JP

Email: complaints@quilter.com

Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website:

http://www.quilterfinancialplanning.co.uk/contacts/

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

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Scottsdale Lifetime Partners is a trading style of Lifetime Wealth Management Limited, which is an appointed representative of Quilter Financial Services Limited, Quilter Mortgage Planning Limited & Quilter Wealth Limited, which are authorised and regulated by the Financial Conduct Authority and registered as 440703, 440718 and 217742 respectively.

Lifetime Wealth Management Limited is registered in England and Wales, No:04631136. Registered Address: 12-14 Upper Marlborough Road, St. Albans, Hertfordshire, AL1 3UR.

The guidance and information on this website is subject to the UK regulatory regime and is therefore targeted at consumers based in the UK.

Approver Quilter Wealth Limited, Quilter Financial Services Limited & Quilter Mortgage Planning Limited. 05/04/2023